Privacy Policy

What information does Home Safety Store collect?

Home Safety Store collects information about our site visitors, collectively, including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Home Safety Store utilises this information to improve and enhance our services by monitoring the areas on the site that are most popular among our visitors. This aggregated information may be shared with Home Safety Store and its affiliates for Home Safety Store customers.

We collect information such as name, email address and phone number if you purchase products on our website. No credit card details are stored. We maintain a record of your product interests and the purchases you make online. If you’ve visited homesafetystore.com.au just to search for products or information, we do not automatically collect any personal details.

How does Home Safety Store use my information?

When you make a purchase from Homesafetystore.com.au, we use your personal information to process your order, send you order-confirmation emails or to contact you via phone or email if we have other questions regarding your order. When you place an order or save your information online, we will use your email address to send you information about our products, services, and promotions and to help us learn more about your online shopping preferences. You always have the choice to not receive marketing information or calls. We may also contact you, subject to the choices you have made, via email, or telephone, to conduct market research and learn more about how we can improve our product offerings

How is my information stored?

Home Safety Store is in the business of security, and we take all reasonable steps to ensure the security of our system. Home Safety Store allows you to access your information at any time, to keep it accurate and up to date. Any information, which we hold for you, is stored on secure servers that are protected in controlled facilities. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Home Safety Store. However, Home Safety Store will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used on the Home Safety Store site for the purpose of purchasing. Please notify us immediately if there is any unauthorised use of your account by any other internet user or any other breach of security.

Does Home Safety Store share my information with third parties?

From time to time Home Safety Store uses third party providers to assist us in contacting our customers. However, your information is never sold or used by third party advertising firms to contact you, other than with regards to Home Safety Store products and services.

What are cookies? How does Home Safety Store use cookies?

A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you have visited. We use cookies but do not store personally identifiable information in your cookie. We use cookies in order to improve your search and buying experience. Cookies enable us to keep track of your search preferences and product selections as you use our site. You can refuse cookies by turning them off your browser. If you turn off cookies, we will not be able to track your order to enable you to purchase products from our site. Nor will we be able to recognise you as a registered customer, which allows you to access your account information.

Is my information secure?

Protecting your order information is important to us. Home Safety Store uses PayPal to provide a secure environment for the authorisation of credit card transactions over the internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client’s browser to the banking network using industry standard SSL (secure sockets layer (SSL) technology) 128-bit encryption technology. A client’s credit card details are not stored anywhere on the internet and the only company who has access to this data is the merchant’s bank. The bank also sends confirmation information via the same encryption technology back to the client’s browser. These secure processes provide clients with peace of mind when purchasing online. Some browsers and some firewalls do not permit communication through secure servers like the ones we use to process orders at homesafetystore.com.au. To check the security of your connection, look at the lower left hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https” If your browser or firewall doesn’t support SSL you will not be able to connect to the server. This means you won’t be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please contact us.

What about links to other websites and services?

The homesafetystore.com.au website and its products may contain links to other sites. Home Safety Store does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Home Safety Store is not responsible for the content or practices of any linked websites. We provide these links solely for the convenience and information of our visitors.